FAQ

Your toll questions, answered.

How Toll Optics works for rental companies, dealerships and freight fleets.

Getting started

What does Toll Optics do?

Toll Optics is a toll and violation management platform for rental companies, dealerships and freight fleets. We audit, pay and track your tolls in one place, work to prevent violations, and report on everything in a single dashboard.

Who is Toll Optics for?

Rental companies, dealerships with loaner fleets, leasing companies, and freight and other fleet operators, from small fleets of 5 vehicles to large enterprise fleets.

Do I need to replace my current systems?

No. Toll Optics works alongside your existing fleet, telematics, ERP and finance systems through APIs and data feeds.

How do I get started?

Request a free toll audit. Send your last 90 days of toll statements and we will send you a findings report. If you want to move forward, we add your fleet to our platform, and we can start with a small pilot.

What does Toll Optics cost?

Pricing depends on your fleet size and the services you use. The audit is free, and we will walk you through pricing before you commit.

Coverage and payments

Which toll agencies do you support?

More than 50 toll authorities across the US, with multi-state coverage. Contact us to confirm the agencies you drive on.

How does Toll Optics make sure tolls are paid on time?

We capture toll events in real time, pay them on time across agencies, track every agency deadline, and keep a full activity log. You are alerted if something needs your attention.

Can I manage multiple vehicles under one account?

Yes. You can manage one vehicle or thousands from a single dashboard.

Is there a Toll Optics mobile app?

Yes. Drivers and fleet managers can use the Toll Optics mobile app, available on the App Store and Google Play.

Audits and savings

How does the toll audit work?

Every transaction is checked before it is billed to you. We look for duplicate charges, wrong vehicle classes or axle billing, tolls on vehicles you no longer operate, plate-rate tolls that should have been transponder rate, and late fees.

What does the free audit include?

Send your last 90 days of toll statements and receive a written findings report. There are no system changes and no obligation.

How much can I save on tolls?

Savings depend on your vehicles, routes and how tolls are handled today. The free audit shows your actual numbers.

Violations and compliance

How does violation prevention work?

We keep every vehicle covered before its first toll and monitor toll activity in real time. Alerts go out before a toll can turn into a fine, and we track agency deadlines.

What if a violation still arrives?

We track the agency's deadline, work with the agency on your behalf to resolve it and reduce fees where possible, and review why it happened to help prevent a repeat.

Rental companies and dealerships

How does rental toll billing work?

When a vehicle is checked out, the rental is added to Toll Optics. Tolls are grouped by rental period, and the renter is billed one consolidated amount at return, plus your optional daily service fee.

Can I earn revenue from tolls?

Yes. Operators can charge a configurable daily convenience fee per rental day. We collect it on your behalf and remit it to you along with recovered toll costs, net of processing costs. Fee rules vary by state, so check local requirements.

Can toll liability be reassigned to the renter?

Where state law allows, Toll Optics matches toll events to rental or lease contracts and packages the evidence for the agency. Rules vary by state.

Does this work for dealership loaner vehicles?

Yes. Dealerships with loaner or courtesy fleets can use the same program, from a handful of vehicles to thousands.

Reporting, integrations and security

What reporting do I get?

One dashboard for toll, violation and bypass activity, with exportable reports for finance, tax and audit teams.

Does Toll Optics help with taxes?

Our reports are organized to support your finance and tax teams. For tax advice, talk to your accountant.

What can Toll Optics integrate with?

REST APIs, telematics and GPS integration for trip-level toll mapping, and data feeds for ERP, billing and analytics platforms.

Do you support weigh station bypass?

Yes. Toll Optics provides bypass event visibility and compliance reporting for fleets on regulated freight corridors.

How is my data protected?

Card payments are processed by Stripe, a PCI DSS Level 1 service provider, and Toll Optics does not store card numbers. Production data is hosted in the US and encrypted at rest and in transit, and access is controlled by roles with multi-factor authentication.

Do you work with partners?

Yes. We offer white-label and co-branded deployments, plus revenue-share and subcontractor models for systems integrators, fleet technology providers and mobility platforms. Contact us to discuss.

Still have questions?

Talk to our team, or start with a free audit of your last 90 days of toll statements.

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